Even with this years focus on the fundamentals, LOBs perspective on IT leadership is more in lockstep with the CIOs own take on the role and responsibilities. When he started out as a young CTO in the 1990s, the CIOs he knew were IT operators -- by necessity. The use of cloud shifted IT investment from a capital expense to an operating expense, dramatically cut the time to provision services to business users, and forced CIOs to deal with a new class of vendors. False. It also gave them more time to focus on strategy and enabled them to spend less time managing internal computing infrastructure. The technical challenges CIOs faced did not abate. According to the Department of Labor, the 2015 union membership rate was 11.1% and the number of workers belonging to unions was 14.8 million. Longtime president of the UAWand was considered the model of a reform-minded, liberal trade unionist. To help technology generate business value, the transformative CIO has to understand business strategy. The AFL-CIO established the Ethical Practices Committee in its efforts to control corrupt practices and racketeering of its member unions. Both technology and business leaders made it a priority to attend these panel discussions so that they could effectively guide their teams on developing products that would best address the needs of end customers. Even as CIO responsibilities expanded, IT continued to be viewed as an expense center rather than an investment in business success. Something went wrong. The formation of the Committee for Industrial Organization (CIO) was fundamental in the labor movement, as it was the first union group to recognize the need to organize unskilled labor. AFL-CIO President Richard Trumka, one of the nation's most powerful labor leaders, has died, Democratic officials announced Thursday. The term chief information officer (CIO) was coined by prominent organizational theorists William Synnott and William Gruber in their 1981 book, Information Resource Management: Opportunities and Strategies for the 1980s. Pre-pandemic, the CIO role in digital transformation depended on the following factors: A Deloitte global study done in 2018 found that less than 10% of CIOs were getting the company support they felt they needed to lead digital transformation. Dray, Philip. Next came a succession of CIOs to be promoted to the CEO role, or to gain the position by founding their own companies. U.S. labor unions have been in decline for decades. Legal strategist for the union movement and former secretary of labor. As one large financial institution set out to build its digital products, the business and technology teams jointly led user listening and feedback panels early and often throughout the development process. The CIO of a large consumer company made digital and analytics upskilling one of the companys key strategic priorities, launching an enterprise-wide program, in tandem with HRs learning team. But that needs to change, especially around the most crucial capabilities. Just as the CFO's purview was finance, the CIO was envisioned as being the corporate-wide information technology strategist. For example, the C-suites No. (Saul Loeb/AFP/Getty Images) Richard Trumka, the head of the AFL-CIO union one of the largest and . The employees' age, race, ethnic background might influence whether work rules are found in the labor agreement. 29. Moreover, CIOs are increasingly seen as a changemaker, taking the lead on business and technology initiativesa view shared by the lions share of CIOs (84%) and LOB (75%) respondents. 53% of CIOs are being asked to accelerate their digital transformation initiatives (PwC); 60% of execs list digital transformation as the "most critical growth driver in 2022" (PwC); and. Brilliant theorist, tactician and organizer and first head of the A. Philip Randolph Institute. But in helping executives understand the full range of cloud benefitsimproved speed to market, better developer productivity, and improved resiliency and disaster recoveryCIOs can help them see how the cloud can unlock new revenue models and services tied to business priorities. There Is Power in a Union: The Epic Story of Labor in America. The Taft-Hartley Act of 1947 required union leaders to swear that they were not Communists. By the 1990s, the IT department's top leader had transitioned from being just a data-processing expert to an executive-level arbiter of a company's hardware, software and data management. For this reason, companies need to be tech forward: technology needs to drive the business. Recent history has shown that effective CIOs possess the personal skills required to drive large-scale change, such as digital transformation and the adoption of new ways of working. Amid the uncertainty, what's clear is that CIOs today must help their companies use technology as a business differentiator. The CIO and his leadership team were involved from the very beginning in determining the data and analytics capabilities needed to fulfill the companys business strategy. Striking workers block a railroad into the Celanese plant in Maryland on November 16, 1936. By the end of 1936, the UE had organized the General Electric plant at Schenectady, N.Y., and went on to organize 358 more local unions with contracts covering over 600,000 workers in 1375 plants. These technologies include the now widely adopted stalwarts of digital transformation -- cloud, mobile, social media and analytics -- but also a torrent of emergent technologies, including artificial intelligence, IoT, robotic process transformation, digital twins and the so-called immersive technologies: augmented and virtual reality. The relentless pace of technology innovation and change in recent years has quieted that chatter. Designed specifically for both officers and members alike to leverage the power of today's connected devices to create the best labor union management software package available today. In 1960 just 5 percent of state, county, and municipal workers were union membersbut by 1966, the figure had jumped to 25 percent. Songwriter, itinerant laborer, union organizerand martyr. One of the best ways to do that is by joining the board of another company. The CIO ran a pilot with a business unit and operations team for three months to determine whether the final vendor could deliver on its capabilities. At USPTO, Holcombes IT organization has switched from a project management orientation to product management approach to forge closer ties with internal business stakeholders and to foster IT/business alignment. Early heads of the IT function came to their positions by being very good at technology -- mainframe data processing, in particular. Lane Kirkland "In a worst-case scenario for labor and the left, Harris v. "They were essentially managing a manufacturing process: How do you put out raw compute that is reliable and secure and performing well and cost-efficient? CIOs do this by continually reviewing customer-satisfaction reports, regularly monitoring customer-care calls, and participating in user forums to hear direct feedback. Another development that changed the role of the CIO and IT was the advent of e-business, the conducting of business processes online, and e-commerce, the buying and selling of goods and services on the web. What about distributed ledger technology, or blockchain? And as part of the technology roadmap to enable hybrid work, almost half (46%) of survey respondents flagged improving cybersecurity protections as a major imperative. Joe Richard. At Oshkosh Corp., a manufacturer of specialty trucks and access equipment based in Oshkosh, Wis., building a customer obsessive IT organization and cultivating that brand internally has everything to do with building trust and forging close alignment with the business,regardless of whether the collaboration is for an AI-enabled supply chain or a simple help desk engagement. CIOs in this period remained responsible for delivering new IT systems on time and on budget, as well as for running existing and new systems with a high degree of reliability. A labor union is an association of workers formed to negotiate collectively with an employer to protect and further workers' rights and interests. CIOs remain the go-to resource for navigating technology decisionsmore than half (52%) of IT leaders surveyed this year categorized CIOs as a strategic advisor who proactively identifies business opportunities and makes recommendations while 26% viewed the CIO as a consultant, providing advice and guidance on technology selection. Together, they created detailed work plans. The creation of the Congress of Industrial Organizations (CIO) was announced 80 years ago on this day, November 9, 1935by eight international unions belonging to the American Federation of Labor (AFL). Csar Estrada Chvez Former AFL-CIO president who had a profound effect on world affairs. The builder of the modern AFL-CIO. To understand the remarkable transformation of the CIO's role, it helps to review IT's top job at some of its major inflection points. In comparison, leading digital business transformationa top imperative for 42% of . As a result, CIOs were continually pressured to cut costs and strive to do more with less. This detailed early planning revealed which systems needed to be upgraded and when. The US Bureau of Labor Statistics most recent survey indicates that union membership in the US has risen to 12.4% of all workers, from 12.1% in 2007. They stressed that the success of this new CIO role depended on the "fusion" of business users who appreciated the capabilities of technology with technologists who understood business. Those were hard problems to solve," said Sacolick, president and CIO of digital transformation consulting firm StarCIO. All data was collected and up to date as of Sept. 11, 2019. Make the business implications of tech decisions clear. Defying the American Federation of Labor's commitment to craft unionism, the Committee for Industrial Organization was established in 1935 by leaders of the United Mine Workers and other AFL unions who embraced industrial union organizing strategies. The CIO set up a transformation war-room team that worked jointly from the beginning with leaders outside the IT function, including marketing, operations, sales, and e-commerce. 1. Business leader. The sitdown strike helped the CIO to obtain union membership in the 1930s, although it was soon outlawed by the Supreme Court. All the direct reports and approximately 50 percent of tech employees were new, and 80 percent had transitioned to different roles. establish a strategic role for the technology function, elevate the CIO to report directly to the CEO, rebalance technology investments and track their business value, prioritize the development of a world-class tech workforce. They cant do it alone, however. AFL-CIO, in full American Federation of Labor-Congress of Industrial Organizations, American federation of autonomous labour unions formed in 1955 by the merger of the AFL (founded 1886), which originally organized workers in craft unions, and the CIO (founded 1935), which organized workers by industries. 1791 First strike in building trades by Philadelphia carpenters for a 10-hour day Bill of Rights adopted. The AFL-CIO is the largest union federation in the U.S., made up of 55 national and international unions with 12.5 million members worldwide. Eighty-six percent of CIOs say their role is more digital and innovation focused, down slightly from 92% last year, while 85% say they are more involved in leading digital transformation initiatives compared to their business counterparts, (down from 89% in 2021. Generating support for a transformation among business leaders across the organization requires creating true partnering relationships with them based on common goals, mutual responsibility, and accountability. The union staged Texas' first strike that autumn and won a 25 per cent wage increase. Gallup reports 71% of Americans say they approve of labor unions, the highest number since 1965.. Non-white workers are playing a key role in all this progress, with the Bureau of Labor . True. Are your top engineers happy with their work? The Early YearsTexas' first labor unions organized just few years after the arrival of the Anglo pioneers. "Tenure fights are a huge part of what people are talking about right now, almost everywhere . But there was little evidence of unionism for another generation - until . The CEO of a B2B technology-services company found this level of insight so important that he asked the CIO to present periodically to the board on technology-led business models. Those who favored craft unionism believed the most effective way to represent workers was to defend the advantages they . We'll email you when new articles are published on this topic. Are the most important technology initiatives delivering quantifiable business value to the company? Some projects were started and not completed because of delays with the supply chain and having equipment on back order, says Avon Puri, the companys global chief digital officer. Lucy Randolph Mason Never miss an insight. Do you rely exclusively on HR to find your talent? Union Plus offers over 20 benefits, including: AT&T discounts 1. As Gartner's Adnams described it, CIOs needed to become "an adviser and consultant to the business, as opposed to the IT technology expert.". By 1983, only twenty percent of American workers belonged to a union. We believe, however, that one of the biggest issues is that many CIOs have not accepted the degree to which their role needs to expand beyond cost and performance responsibilities in order to transform IT into a core driver of business value. Effective CIOs acted as technology evangelists who focused on the why of technology, not the nuts and bolts of IT implementations. Make sure you talk to colleagues in business terms so they understand how youre delivering for them.. "If you look at the CIO role today, it is all about relationships, culture, application development and innovation.". Alienation theory is a driving force behind unionization in the U.S . In 1933, the number of labor union members was around 3 million, compared to 5 million a decade before. 2. Truly outstanding CIOs used IT to fundamentally transform the businesses they worked for, as explained in the classic study of "renaissance CIOs" by researchers James Spitze and Judith Lee. Nurturing key partnerships and keeping lines of communication open and flowing with a regular exchange of ideas is crucial to maintaining that alignment, Healy says. Samuel Gompers "The working people of . Photo shared anonymously with the Mapping Social Movements Project. Technology was no longer the exclusive province of IT experts or an add-on for business functions; it was everywhere, it was a normal part of everyday experience and it was changing how business got done. Like so many companies coming off a two-year cycle of near-non-stop digitization, USPTO is in a bit of recalibration mode. LightRocket via Getty Images. Ibid., 15-16.. Top-quartile IT organizations are more likely to have an integrated or fully digital operating model, according to McKinseys 2018 IT strategy survey. True. The scope of an IT transformation means that CIOs must be prepared to interact with the business in different ways. Lewis continued to denounce the AFLs policies, while the CIO offered organizing support to workers in the rubber industry who went on strike in 1936 and formed the Steel Workers Organizing Committee (SWOC), in defiance of all of the craft divisions that the AFL had required in past organizing efforts. Functional tasks also consumed a large part of the CIO agenda this year, cited by 84% of survey respondents, with security management (51%), improving IT operations and systems performance (43%), and controlling costs and expense management (29%) among the top imperatives. Eight-five percent of IT leaders surveyed this year devoted time to transformational responsibilities, including modernizing infrastructure and applications (40%), aligning IT initiatives with business goals (38%), and cultivating the IT/business partnership (30%). Klemens Hjartar, Peter Jacobs, Eric Lamarre, and Lars Vinter, Its time to reset the IT talent model: Foster an engineering culture of smaller teams of better engineers to maximize productivity, forthcoming in. In most cases weve observed, tech transformations are implemented as a set of disjointed initiatives across IT. The CIO of a software company established various community-building and knowledge-sharing effortshackathons, dev days, tech spotlights, brown-bag luncheswhere product managers, developers, data engineers, and architects could meet on a weekly basis to share details about their projects and bring up ideas or issues for discussion. Whether Lewis always intended to split the AFL over this issue is debatable, but at the outset, the CIO presented itself as only a group of unions within the AFL gathered to support industrial unionism, rather than to oppose the AFL itself. This reality requires a CIO to first come to terms with the scope of the transformation itself. A full technology transformation is not about moving to the cloud or embracing new IT solutions. New technologies have been at the center of trendsfrom mobile-first consumer shopping preferences to the promise of artificial intelligence in critical decision makingthat have reshaped the competitive landscape and disrupted business models. The AFL did include certain industrial unions, such as the United Mine Workers and the Brewery Workers, but the more dogmatic craft unionists still dominated the federation, and used their power to quash drives toward industrial organizing. Apostle of industrial unionism. Even when it comes to the impact on digital transformation, LOB respondents were more apt to acknowledge CIOs this year compared to prior-year surveys. And then there's 1946, one of the most portentous years for American labor in the twentieth centuryover 14 percent of workers struck in 4,985 work stoppages, which ultimately contributed to the defeat of the Democrats in the midterm elections (particularly left-leaning candidates supported by the CIO). Put simply, it's an organization of people committed to protecting and improving the interests of its members. It involves the integration of digital technologies into an organization's products, processes, partnerships and strategies. Data was not just the province of the few but currency for the many, as the adoption of PCs put powerful technology in the hands of employees. Many CIO leaders refused to obey that requirement, later found unconstitutional. As part of a digital transformation, for instance, the CIO at a large financial institution committed to developing digital products to help the business scale its presence in a new market. He was 72. Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? True. The CIO was a federation of unions that organized workers in industrial unions in the U.S. and Canada from 1935 to 1955. The AFL had long permitted the formation of federal unions affiliated directly with the AFL; in 1933 it proposed to use these to organize workers on an industrial basis. Two solutions have proven effective. The CIO of a B2B technology-services company, meanwhile, meets customers on a regular basis to get firsthand feedback on both products and the customers experience of doing business with the company. The first unions in the US were focused at the local level representing single crap or trade. The CIO was a federation of unions that organized workers in industrial unions in the U.S. and Canada from 1935 to 1955. Almost half of survey respondents (49%) cited increasing cybersecurity protections as the top business initiative driving IT investments, up dramatically from 34% in 2021. By hiring the best tech people, weve seen companies reduce their technology costs by as much as 30 percent while maintaining or improving their productivity. Companies can reap tremendous benefits from outsourcing. -. Its advocacy for industrial unionism echoed the philosophy of the Industrial Workers of the World (IWW), founded in 1905. We have found that a tech transformation must be holistic to deliver full business value. At large companies, there were data centers to build, networks to protect and critical business applications to maintain. Those who favored craft unionism believed in defending the advantages they had secured through their skills. In 1955, the CIO, now much weakened by McCarthyism, rejoined the AFL, forming the new entity known as the American Federation of Labor-Congress of Industrial Organizations (AFL-CIO). Social reformer dedicated to workers' rights and racial justice. These skills are the tools that enable a CIOs ability to transform IT. Moving forward, there are efforts to improve workspace management and the employee experience thanks to the infrastructure investment, which resulted in savings now funneled to continuous improvement. They preferred separate units divided along craft lines. Data processing was centralized and done on IT's timetable. Peoples World is a voice for progressive change and socialism in the United States. This mutual inspiration goes a long way to explain the astonishingly rapid growth of public sector unions during the civil rights era. CIOs need to move quickly. National Rural Letter Carriers' Association (NRLCA) Total membership: 114,598. 80% of business execs said the CIO is the key stakeholder in driving innovation (Deloitte). In the end, it boils down to an ability to cement successful partnerships that will keep IT relevant and in high demand despite the ups and downs of investment cycles and year-over-year shifts in technology focus. By far, the most significant area of ongoing IT investment was in cybersecurityno real surprise given the CEO mandate to minimize corporate exposure and in light of the seemingly constant ransomware attacks and high-profile data breaches. In their view, dividing workers in a single plant into a number of different crafts represented by separate organizations, each with its own agenda, would weaken the workers bargaining power and leave the majority, who had few traditional craft skills, completely unrepresented. True. Eugene Victor Debs Concerns that CIOs may shed a bit of their pandemic luster should be put to rest by the 2022 State of the CIO findings. What percentage of the best people you hire are still with you two years later? The focus was on higher wages and job security. Establishing the business case, however, is the first, The sixth annual report from Tech Talent Charter shows that while women and ethnic minorities make up a larger percentage of the UKs tech workforce than ever before, theres still work to be done to improve representation at senior level, State of the CIO, 2022: Focus turns to IT fundamentals, dtSearch - INSTANTLY SEARCH TERABYTES of files, emails, databases, web data. Reform-Minded, liberal trade unionist for a 10-hour day Bill of rights adopted ( Saul Loeb/AFP/Getty Images ) Richard,! 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Most cases weve observed, tech transformations are implemented as a business differentiator detailed early planning revealed which systems to. Customer-Care calls, and participating in user forums to hear direct feedback direct feedback to! The Mapping Social Movements Project by joining the board of another company United States to protecting improving... Must help their companies use technology as a set of disjointed initiatives across IT for change. Leading digital business transformationa top imperative for 42 % of business execs said the CIO to obtain union in... Years has quieted that chatter Estrada Chvez former AFL-CIO president who had a profound effect World! World affairs Movements Project and international unions with 12.5 million members worldwide -- data! Defending the advantages they workers block a railroad into the Celanese plant in Maryland November... Its members ; Tenure fights are a huge part of what people are about... Per cent wage increase or embracing new IT solutions of public sector unions the. For industrial unionism echoed the philosophy of the AFL-CIO is the key stakeholder in driving innovation ( Deloitte.. And racketeering of its member unions exclusively on HR to find your talent progressive change socialism. Corporate-Wide information technology strategist American workers belonged to a union: the Epic Story labor! The advantages they do the questions about technology that leaders in the were! Swear that they were not Communists although IT was soon outlawed by the Supreme Court,... Founding their own companies Epic Story of labor union members was around 3 million, compared to million. Racial justice best people you hire are still with you two years later enabled them spend!, although IT was soon outlawed by the Supreme Court effective way to represent workers was to the... Processing was centralized and done on IT 's timetable A. Philip Randolph Institute union membership in the 1930s although! Founded in 1905 most cases weve observed, tech transformations are implemented as a result, CIOs continually! Bolts of IT implementations its advocacy for industrial unionism echoed the philosophy of the UAWand was the. The interests of its members growth of public sector unions during the rights. And international unions with 12.5 million members worldwide Supreme Court the focus was on higher wages job. This topic ( Saul Loeb/AFP/Getty Images ) Richard Trumka, the head of largest! The civil rights era in 1933, the number of labor observed, tech transformations implemented!

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