Press the Yes button to delete the device. The touch screen works, but none of the buttons. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. Your preferred dealer has been successfully updated. Thanks for joining us! Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. Its a good idea to inspect and replace these where necessary. Uconnect not working. Usually those types of outages weren't network related, but traced to database problems that compounded themselves until everything would choke and grind to a halt. Your UConnect can freeze up or loop back repeatedly during the boot process. Took it right back to the dealer and the module was bad. It's version 18.20.2e. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-1','ezslot_8',125,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-1-0');The problem could be hardware-related and be caused by a short circuit. I suspect it depends on the vehicle configuration/options, and its not widespread enough for them to move very quickly. You may also have an Airbag light on which may be related. At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? You knew it was a biggie when Twitter went hot on it. They confirmed that my radio was a couple versions behind. One class action lawsuit has already been filed on behalf of 2017, 2018 and 2019 Chrysler Pacifica and Chrysler 300 drivers but attorneys suspect the problem could extend well beyond these vehicles and are looking to get additional drivers covered. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. Things to Know Before Buying a Jeep Wrangler (Used or New). Join our community for an engaging discussion with other owners. Replaced bad hands free module, fine now. Haven't had any issued out of my Charger or my Ram but this was a joke. Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. Drivers are also claiming that even software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system. Press the Delete Device button on the touchscreen. Select the device (mobile phone or Bluetooth device). will let you know the outcome when it fixed. Hey folks. Compared to other systems, UConnect can't be THAT complicated. Here is how you do the reset: Test the touch screen to see if its now working. Stealership saids NOPE CAN'T be doneI've learned never trust the dealer or the 20+ year service veteran either. First, press the 'Phone' icon on the Uconnect. Select Phone, Select Settings, press Paired Phones and then Add Device, or. 1.4 multiair turbo 2013 dart rallye 6 speed uconnect 8.4. 2020 WB scatpack , Anyone with no amber lights option? I have read about others who also had received the OTA update & it messed with things on their Rams. Ya'll have had your fair share of massive outages No doubt on the outages. If not, try the following method. What version is your Uconnect software and is your unit activated? Pair your smartphone with Uconnect to enjoy hands-free access+ to essential smartphone features like making and receiving calls +, streaming your favorite tunes through your vehicle speakers and more. Select your Uconnect system from the device list. Hello, I have the same problem too, I wonder if you fix the problem and how ? maitai11; Oct 16, 2022; Interior . You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. LOL @ IT ptsd. YOUR UCONNECT SYSTEM? It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Click to expand. Anyone know how to fix or whats wrong with it? Just went to Uconnect updates and it says its up to date. 2. to essential smartphone features like making and receiving calls. JavaScript is disabled. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. I will walk you through the possible causes as well as the remedies for this problem. This is usually related to the F49 and F67 fuses. I brought my car in to the dealership to have them look at the Uconnect issue. Somehow XM even got activated, which I only had for a few months after I originally bought the car. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. the steering wheel controls will still work 100% for the u-connect. Software is pure binary logic and doesn't 'randomly' decide to screw up. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. I feel like they have not had enough formal complaints or cases and they are not prioritizing the fix. Your car is probably still under warranty assuming you have less than 60k miles on it, so just take it back to your dealer and they'll take care of it . Since the Grand Cherokees are prone to having their screens frozen after some time, fortunately, its nothing to worry about because there is an easy fix for this. Press the Phone Settings button on the touchscreen. Clear search Contents show Why is the Uconnect Touch Screen not Working? The first port of call is to do a soft reset. I really think Uconnect doesn't test their software on an actual radio, just some sort of emulator, if they even test it at all. It will be on and showing all the options but will not respond when you press the buttons. Heated seat and steering wheel controls are within the touch screen and when it doesn't work I cannot shut them off or turn them on. Select Settings, press "Phone/Bluetooth", press Paired Phones and then Add Device. I had this same thing happen. Select the Paired Phones or Paired Audio list using the corresponding button on the display. Have been having the exact same issue for the last few days and it's making me go crazy. The Can Uconnect and Navi steering wheel controls from a 2011 LUX be swapped in onto a 2011 Express that already has the factory navigation already installed with the uconnect functioning correctly??? Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. will act up again, or the heater/AC system will go wonky and I don't relish having those fixed and paying for it out of pocket. The sound suddenly doesn't work. I am the second owner. Code was U0184. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. Any reliance you place on such information is therefore strictly at your own risk. I'm no programmer, but I know enough guys in programming and I'm techy enough to understand that in the grand scheme of things an android based infotainment system in a car radio is so simple compared to so many systems out there. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Video and the information presented within it.Go Fast have FunCanadaHow to Change a Clockspring (Steering Wheel Controls, Airbag Light \u0026 Horn not working) | AnthonyJ350https://youtu.be/hLHftthQoXwANTHONYJ350https://www.youtube.com/AnthonyJ350 Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. Jump to Latest Follow February's Cummins Photo Challenge Is Now Open For Entries! There is nothing 'random' in broken code. Just wait until these rigs come with AI tentacles wrapped through all the systems. The Fora platform includes forum software by XenForo. WK2 -Suspension/Driveline/Brakes/Wheels/Tires. Sign in (or create an account) to receive access to even more exciting content. This can happen in several ways. The volume control and seek buttons on the steering wheel also aren't working. FREQUENTLY ASKED QUESTIONS. Go Fast Have Fun provides the content in this video, for information and entertainment purposes only. Do you have it or not and what was your situation before with the original radio? Got the car back a few days ago and it seems to have been fixed. It just takes a few easy steps to sync your smartphone with the Uconnect system. just an all around disappointment for a 76K Car. I`ll let you know how it all works out. Press the phone and voice activation buttons for 10 to 20 seconds. Just got my head unit replaced today and everything seems to be working. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Well thanks, but I`m going to let them play with it, it is under warranty, I don`t want to make it worse and then have them tell me its not covered because I screwed with it. New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. - code gens being scripted, compiled, generated, and pushed out to servers, network devices, firewalls, load balancers, etc., at any given moment submitted by hundreds of software engineers including us. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-box-4','ezslot_4',122,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-box-4-0');Lets look at these in more detail. Before commenting, please review our comment policy. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Ha ha, sure don't miss those days! the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. I let it sit for a couple of hours and everything eventually came back. In this case, you will need to have the touch screen replaced. 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