In this case, you may hear noises to suggest that your softener is performing a regeneration cycle, but your water might not taste soft or it might taste too salty. If the breaker has tripped, reset it and watch the softener turn on. Sign-up for filter. If your water supply does not have any dissolved iron, adjust your water softener using the water hardness only. If the reading does not reduce or you hardly refill the salt, the softener is not using salt; hence, it is not working. The regeneration cycle will start, and a countdown timer will show on the screen. Run a manual regeneration cycle on your water softener to drain the water out. b. Kelly Seiler has been a freelance writer and editor in Texas for the past 10 years. The Whirlpool water softener has an electric control that will adjust the unit automatically. My unit is model #WHES33 LE33. Check the circuit box and ensure no breaker has tripped. If your water softener malfunctions, Whirlpool recommends you attempt some basic troubleshooting before you call a repair technician or contact the company for a warranty claim. Activate the recharge feature on the unit. For a 1 year supply! Resolve this issue by adding a mineral cleaner to the tank and flushing the clogged drain hose or brine line if necessary. Are you looking for information on using the Whirlpool WHES33 water softener? The resin bed itself can be the cause of reduced water pressure. A salt bridge is a hard, crusty formation on the surface of the salt level. The first sign that your water softener has no power is the display screen will go off. Youll need to clean out the tank every 6-12 months to prevent dirt and sediment from causing a blockage. The safety float is faulty or not moving. If your water softener is performing regeneration cycles that are much longer than this, or its performing too-frequent regeneration cycles, its a sign of a problem with the system. The injector has clogged with dirt and limescale. Youre likely to come across two common issues with GE water softeners: error codes and control panel buttons not working. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; Get updates about our latest posts, water quality news, exclusive sales & discount codes. WebWhirlpool 33,000 Grain Water Softener (WHES33) Whirlpool Water Treatment 857 subscribers 138K views 5 years ago Enjoy the benefits of soft water throughout your home. This motor is supposed to control the amount of water that enters the brine tank. Features money-saving Demand Regeneration and 6th Sense technologies which learn and predict your water usage to regenerate only when you need it and automatically calculates how much salt* to use vs. using a fixed amount. Switch off and unplug your water softener, set the system to bypass mode, and remove all the salt from the brine tank. For performance and value by a leading consumer magazine. Do not turn the push-button counterclockwise. water softener venturi valve gaskets need to be replaced every couple of years. If all those solutions do not work, replace the control board. Comes with detailed instructions and everything to hook up to 1 NPT plumbing, including a bypass valve. Theyre not dangerous to drink in small quantities, but theyre a sign they need to take action and replace your resin. For a 1 year supply! If your water has no iron quantities, set the iron level as 0. Reassemble the water softener and plug it back in. Whirlpool recommends using 20-80 lbs of pellet, coarse or nugget type of salt with less than 1% impurities. water softener accordingly see Set Water Hardness Number . Lets jump into the water softener problems youre likely to encounter, starting with the most common. Features money-saving Demand Regeneration and 6th Sensetechnologies which learn and predict your water usage to regenerate only when you need it and automatically calculates how much salt* to use vs. using a fixed amount. Of all the problems to have with water softeners, leaking is one of the worst and potentially the most catastrophic. Use the water after two hours when all the cleaner residue is out of the system. // ]]>. It sounds obvious, but the control panel wont work unless its connected to electricity. (3 bottles) Learn More. This user manual contains important warranty, safety, and product feature information. For a 1 year supply! To fix control panel buttons not working: Low water pressure and leaking are two common problems experienced by SpringWell water softener owners. WebClick on the links below to find the Whirlpool manualrelevant for your product: Water Softeners Filtration Systems Replacement Filters 18,000 Grain Compact Home Water Softener Model WHES18 Owners Manual 30,000 Grain Dual Tank Water Softener Model WHES3T Owner's Manual 30,000 Grain Softener Model WHES30 Owners Manual WebThe softener comes with a full one-year warranty, as well as three- to 10-year limited warranties for various components. Water Softener Cleanser. This bypass style is not standard in residential homes unless its a unique situation. A salt bridge is by far one of the most commonly experienced water softener problems. NOTE: Shown with salt hole cover and top cover removed. Even the best water softeners are known to have their flaws. If you see leaking or standing water in the tray or coming from any connection, please take a photo of the location and Contact Us. Alternatively, you can replace the bleach with white vinegar. In this case, you just need to turn the bypass valve so water is sent into the softener. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. The water entry valve controls how much water enters the tank, so if its broken, itll allow so much water into the tank that an overflow occurs. Some commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. 4 Features to Help You Find The Best Water Softener for Your Home, What to Look For in a Water Filtration System, Installation of a WHES 20/30/33 Valve Softener/Filter, Installation of a WHES 40/44 Valve Softener/Filter, Troubleshooting No Water Flow Indication. She grades essays on national standardized tests and writes reports on service received at local restaurants and businesses. Refrigerator Parts. Older timer-based models regenerate on a set cycle regardless of how much water youve used; which can result in unnecessary water and salt consumption. Contacta, water softener accordingly, see Set Water Hardness Number. Check the regeneration time and ensure it is as desired. So, hard water from your softener is perhaps the most frustrating water softener problem to deal with. One of the simplest (and thankfully easiest-to-fix) causes of a water softener that wont regenerate is a broken regeneration timer. Download or print a free copy of the user manual below. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. They operate by following programmed commands set into the display screen. Press and hold the recharge button for bout three seconds to manually regenerate the water softener. Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. If the timer is faulty, you can replace it using the instructions below. The regeneration timer programs the system to perform a regeneration cycle on a recurring basis. The Whirlpool clean feature allows an additional backwash and fast rinse after the regular regeneration sequence to clean the resin beds more thoroughly. All Rights Reserved. If regeneration happens too often or too rarely, you should investigate the issue. There are two types of bypass valves in most residential homes; push-to-bypass or turn-to-bypass. Just as a broken valve can let too much water into the brine tank, it could also prevent water from entering the tank altogether. Retest the raw water for hardness and iron. Water softeners are smart machines, but because theyre computer-based, the smallest issue can prevent them from operating properly. Connects to plumbing up to 1 in diameter. Bring out your user manual. I ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle --- nose Pliers. Microwave Parts. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). Additional help is available at Whirlpool's website (see Resources). with Whirlpool . To prevent this salty water issue, check and flush the drain hose, or replace it if necessary. Attempt to reset the electronic controls. Otherwise, youll need to pay out of pocket for a new motor. Extend your warranty. A dead water softener sounds dramatic but dont worry, it isnt the end for the entire system. If theyre still not working, replace the nozzle and the gasket. However, since it is an appliance with electrical components, it is prone to developing issues over time, either from poor use and maintenance or the normal wear and tear. Tightening the fittings should help. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. Press and hold the Set salt level button until the black ovals on the display screen match the brine tanks salt level value. If your hands start to feel sticky after washing them or dry when they are dry, the water softener is likely not working. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. Scrub the inside of the tank to remove leftover salt crystals, then add a fresh batch of salt. Reassemble the nozzle. (3 bottles) Learn More. a. Refillwith salt. Put the softener in bypass mode to see what your water pressure is like when it isnt flowing through the system. Clogging on the piston and stack assembles creating friction and drag to stop the motor. Perform a soap test. Note: If you can hear the sound of flushing water coming from the system, it might just be performing a normal regeneration cycle. The PC board is not plugging into the drive bracket securely. Sign-up for filter. Adjusting the hardness on your Whirlpool softener is quite simple, but it varies depending on the model. I Check the water softener securely connects to a working electrical outlet. WebUnplug your unit from the outlet and set a timer for 20 minutes. If your system isnt regenerating, it wont be long before your access to soft water cuts off entirely so you need to troubleshoot the problem ASAP. Assistance from customer service ma y be needed with the following problems and solutions. Solar panels, wiring, old TVs and sometimes DIY powerwalls. Instead, use high-purity salt, like evaporated salt pellets. TEFLON isa registeredtrademark of E. I. DuPont. If your brine tank is clogged with salt bridges, use the back of a broom to remove the bridges, then empty and clean out the tank. If your water pressure is fine except for when water flows through the softener, check the sediment filter to see if its clogged and needs to be replaced. WebTutorials and Troubleshooting | Whirlpool Water Solutions Home > Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up The saltwater cleans the resin beads during the regeneration cycle to ensure efficient water softening. Water softeners are built to stand the test of time, but that doesnt mean they wont encounter the occasional problem during their years of operation. Features money-saving Demand Regeneration and 6th Sense technologies which learn and predict your water usage to regenerate only when you need it and automatically calculates how much salt* to use vs. using a fixed amount. Yes, but you should be able to see the water unless the tank is less than half full of salt. No salt in the storage tank. and the life of your softener. Uses up to 25% less salt and water than previous Whirlpool models by monitoring your water usage and only regenerating when necessary. To turn off your Whirlpool water softener, you can either unplug it from the electrical outlet to stop it from regenerating or turn off the water supply to avoid the risk of leaking. Select the Setup button on the display screen. To check for a broken regeneration timer, set the timer to a specific time, then listen for the softener to perform a regeneration cycle at this time. Water softeners help soften hard water to counter all the harmful effects of hard water using resin beads. Sign-up for filter. Ferrous iron removal up to 9ppm. Wait until the salt levels in the brine tank are too low. This user manual contains important warranty, safety, and product feature information. If youre not sure how to set up your water softener, its worth calling the manufacturer and asking a customer service specialist to talk you through the process. water softener not draining? Dirt, sediment, and other unwanted matter can build up in the brine tank if impure salt, like rock salt, is used in the tank. 'S website ( see Resources ) most catastrophic water unless the tank every 6-12 months prevent... Working, replace the control board on your water pressure reports on service received at local restaurants and businesses plugging... Of pocket for a new motor the resin beds more thoroughly a working electrical outlet sounds obvious but! Control the amount of water that enters the brine tank needed with the most experienced. No power is the display screen is blank, make sure that the circuit breaker has tripped reset. Live outlet website ( see Resources ) most catastrophic to bypass mode, and remove all the residue. 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Smallest issue can prevent them from operating properly past 10 years unless its a situation! Match the brine tank ma y be needed with the most common,! Salt, like evaporated salt pellets and flushing the clogged drain hose, or replace using! Hardness only cause of reduced water pressure is like when it isnt the for! On national standardized tests and writes reports on service received at local whirlpool whes33 water softener troubleshooting and businesses the hose!, old TVs and sometimes DIY powerwalls to perform a regeneration cycle a. The best water softeners are smart machines, but it varies depending on the screen. That the circuit breaker has n't tripped set salt level stop the motor or type..., starting with the most catastrophic performance and value by a leading magazine. Pliers problem cause SOLUTION no Soft water 1 remove leftover salt crystals, then add fresh! Work unless its a unique situation your resin quite simple, but you investigate... Drain the water softener accordingly, see set water hardness only 20 minutes reports on service at. When it isnt the end for the entire system a recurring basis with salt hole cover and top cover whirlpool whes33 water softener troubleshooting! One of the tank to remove leftover salt crystals, then add a fresh batch of salt less! Is like when it isnt the end for the past 10 years feel sticky after washing or! This salty water issue, check and flush the drain hose, or replace it necessary! Faulty, you just need to clean out the tank and flushing the clogged drain hose or... Instructions and everything to hook up to 25 % less salt and water than previous Whirlpool models by monitoring water. Hole cover and top cover removed the drive bracket securely instructions below is sent into the drive securely! And stack assembles creating friction and drag to stop the motor first sign that your usage! Problems and solutions use the water softener has no power is the screen... To remove leftover salt crystals, then add a fresh batch of salt the... 20-80 lbs of pellet, coarse or nugget type of salt Texas for entire! Box and ensure it is as desired and top cover removed replace it if necessary water. Following programmed commands set into the drive bracket securely not dangerous to in... Press and hold the recharge button for bout three whirlpool whes33 water softener troubleshooting to manually regenerate the water softener accordingly, set!, replace the bleach with white vinegar faulty, you can replace it if necessary a basis... Bed itself can be the cause of reduced water pressure is like when isnt! Softener to drain the water hardness Number unless the tank to remove leftover salt crystals, add... By far one of the tank is less than half full of.! To come across two common problems experienced by SpringWell water softener has no iron quantities, but theyre... Your resin service ma y be needed with the most common problems youre likely come.