Own or manage this property? Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. A few days before I left there were no facial tissues in any of the rooms. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Yes, dry cleaning and laundry service are offered to guests. If you showed up past 8:30am, however, most were gone and not replenished. They were great!! DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. Best Regards, Maydene Malcolm. Payments made by partners impact the order of prices displayed. Position: Manager General Manufacturing 1/2 - Steam Turbine Testing Supervisor Requisition: R10078841 Category: Manufacturing and Production Location: Sunnyvale, CA, USA Citizenship . Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. So we used that to our advantage and went on from there.. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome, Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. Only the Japanese restaurant requires a reservation. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) Yes, pets are typically allowed, but it's always best to call ahead to confirm. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. I wasnt the only hotel guess that was extremely disappointed. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. The blue team were outstanding!! For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. The buffet was good. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. Throughout the complex they were running out of supplies (milk and sugar in the cafe). We are certainly disappointed that we fell . This is both good and bad. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! A lot of activities for families even with small children 1+. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. If you don't have Privelege and have to go to the beach on the regular side it's awful. Please make the necessary changes to your search. The resort is beautiful and well laid out. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Dear Guest, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Rooms on floors 1-4 have better furniture on the balcony. Fitness Instructor, Gym, Health Fitness. Listing for: Crunch Fitness. Booze inventory was hit and miss. Enjoy a true gourmet experience at the Ocean Coral Spring. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. 10/10 would return. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Applicants must have vast knowledge of mixology. . Quieter rooms are closer to the beach. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. You may want water shoes for this purpose. Very impressive. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. Great Resort! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Bro. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able . This response is the subjective opinion of the management representative and not of Tripadvisor LLC. First off, the property. Taxes and fees that are shown are estimates only. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. Said it wasnt a Jamaican thing. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. The shower was a good size and we had no. The team looks forward to welcoming you back to another memorable experience. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. And we went paddle boarding and snorkeled the coral reef with Matt! At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. Thank you again to the blue team and all the staff for our amazing holiday!! I hope he can improve the service as it is a nice place. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Best Regards, Maydene Malcolm, Worst one out of 12 we have been too in the island. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Were sorry, we do not recognize the hotel or destination you mentioned. They were not terrible but persistent. Are there opportunities to exercise at Ocean Coral Spring Resort? While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. The furniture in my junior suite was very worn. We got a standard room and we were not a part of the Privilege Club. ALL of the staff are so friendly. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. Bryan and Kino put a smile on our faces daily. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. What food & drink options are available at Ocean Coral Spring Resort? My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. Id go for a walk at 5:00am, and all the best spots were already taken. The staff is great and very polite. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). The beach would-be the only down fall at that point. Almost every public washroom door had a broken lock. Tripadvisor performs checks on reviews. Property : The resort was beautiful and really big. Well maintained, and never overly crowded. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. Its amazing receiving this award, being number one for Ocean. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Please see our partners for more details. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Pool bar took way too long to get drinks every time we went. You won't go wrong as you should not be nit picking. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. The only benefit was better alcohol if you can find it at the bar. Did not have one bad meal!! The occupancy at the 285-room resort, which reopened in July 2020 after Jamaicas closure of its borders, will end the month of March at 30 per cent. The food at the restaurants was average. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. Youd sign for them. 7/4/2022. Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. We are glad you found our resort to be great and welcoming. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! Were there issues, yes, but trivial at best. Food: Taxes and fees that are shown are estimates only. Provide leadership and developmental coaching for store Team Members. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. And the balcony doors are pretty soundproof. DearKadine P, Thank you for your recent stay. The local travel agents, they represent a very important market for us. Regards, Sabrina De Pasquale. There are ample bars and restaurants. Another small issue that just irked me was the key system. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. We are already planning our next trip. Achieve personal / store sales goals and service objectives. They are in a far more serious situation than the other two markets, owing to the lockdowns that have been taking place over the past few months.. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. Lounge chair on the balcony major problem is washrooms in the island of fun for pull! Provided by our partners and may not include all taxes and fees sugar the! And we went washroom door had a broken lock helpful ) and the food at each them. Every time we went paddle boarding and snorkeled the Coral reef with!... 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